FAQ

Frequently asked questions

How do I install Polydata?

Installing Polydata is simple! Just visit the Shopify App Store, click 'Add app', and follow the installation wizard. Once installed, you'll have immediate access to all features and can start with our step-by-step guide to set up your first import.

Do I need technical knowledge to use the app?

Not at all! Polydata is designed to be user-friendly for everyone. If you can use Excel or Google Sheets, you can use Polydata. We provide ready-to-use templates and clear instructions for all features. No coding or technical expertise required.

Does Polydata offer a free trial?

Yes! We offer a 14-day free trial with full access to all features. This gives you plenty of time to test the app with your actual product data, set up your workflows, and see how it can transform your translation management. No credit card required to start.

Can I import my Google Sheets file to Polydata?

Yes, absolutely! Polydata works with CSV files exported from Google Sheets, Excel, or any spreadsheet software. Simply export your sheet as a CSV file and upload it to Polydata. We also offer direct Airtable integration for more advanced workflows.

How does bulk import work?

Polydata accepts CSV files containing your translations. You can import translations for hundreds or thousands of products at once using either SKU, handle, or product ID as identifiers. Our validation system ensures everything imports correctly.

Which languages does Polydata support?

Polydata supports all languages available in Shopify Markets. You can manage translations for any language your store needs, and import multiple languages simultaneously.

Can I migrate translations from my old platform?

Yes! Polydata supports migration from WooCommerce, Magento, Lightspeed, and Shopware. Our flexible import system allows you to map your existing translation data to Shopify's format effortlessly.

How does the Airtable integration work?

Connect Polydata to Airtable using your API key, and you can manage all your translations in Airtable's familiar interface. Changes sync automatically to your Shopify store, making team collaboration seamless.

Get started

Ready to scale your business globally and simplify your store’s translations?

Install Polydata straight onto your Shopify store and get started!